Update and configuration management for kiosk fleets, scheduled around each site's own quiet hours rather than a single national window. At the busiest locations the platform prioritises alerts and applies updates outside peak hours. That is exactly what we work on: update during trading hours.
The event arrives from monitoring or from the client service desk.
The module at fault is identified and remote recovery is attempted.
If hardware is needed, the diagnosis travels with the alert to the field team.
The event, its cause and the recovery time are recorded on the dashboard.
Real reviews from Eldoret clients.
"Updates stopped colliding with market days. That alone justified the platform."
"The automatic hold caught a bad release at eleven sites instead of two hundred."
Serving Eldoret with quality materials and certified professionals.
Each location updated in its own quiet hour.
Stops the release when error rates rise.
One source of truth for every terminal setting.
A tested way back, per site or fleet-wide.
What was installed where, and when.
Connecting to your build and release pipeline.
Illustrative images of a typical recovery.
| Alert type | Response | Cover |
|---|---|---|
| Critical: terminal not operating | 4 working hours | Monday to Sunday |
| High: functional fault, no full outage | 1 working day | Monday to Saturday |
| Scheduled: updates and improvements | Agreed window | Outside peak hours |
Response times are set by contract and vary with the location of the machine.
Contact us today and receive fast, professional service.
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